Contacting the teacher: Parents may contact teachers through email during the school’s communication hours (8 am to 4 pm on school days) and we will endeavour to respond within 24 hours. For matters requiring a more in-depth conversation, the teacher may phone parents or request a meeting.
SeeSaw: Teachers publish child and class-related news and notes on the SeeSaw app - please check it regularly. Download the SeeSaw Parent & Family app and the teacher will provide a QR code to log in.
Weekly newsletter: We provide parents with need-to-know school information, important dates and merit award winners in the weekly newsletter. Our aim is to only communicate with you once a week - please ensure you read the newsletter. Previous editions can be found under Quick Links - Newsletters.
Social media: You can choose to follow nice-to-know news, photos, events and videos on our Facebook and Instagram.
Use of student images: A pictures says a thousand words and permission for your child to appear in photos and videos helps immensely. We are respectful in the way we share images and do not publish children’s names on social media.
Handling complaints: We seek to handle any complaints with procedural fairness. According to National Child Safe Organisation Principles, our school also has a child focussed complaint handling procedure. Student complaints are taken seriously; responded to promptly and thoroughly; and privacy is respected. The procedure can be found under Quick Links - Procedures.
The Director General of the Department of Education is responsible for ensuring that the school observes the registration standards, including the standard about its complaints handling system. Any student, parent or community member is entitled to contact the Director General with concerns about how the school has dealt with a complaint. Information is available on the Department of Education website. While the Director General may consider whether the school has breached the registration standards, she does not have the power to intervene in a complaint or override the school’s decision.